Blue Cross will pay one search fee ($5) per request, plus a per-page allowance for each page submitted.Vendors can contact Treasury Operations at 20 or email for EFT signup information.
If a provider would like to sign up for EFT, log in to ProviderAccess, hover over Payment & Refund, and select Direct Deposits/EFT Registration. Providers will receive reimbursement to the same account on file as their claims reimbursement. EFT is available for both providers and their vendors.We will not pay late fees or interest charges. Blue Cross pays medical records copy service vendors at the same rates we reimburse providers for medical records, regardless of the amount billed.Payments to providers and medical records copy service vendors are made weekly.Reminders Regarding Medical Records Processing and Payments Medical Record Processing and Paymentsīlue Cross and Blue Shield of Alabama uses electronic funds transfer (EFT) for medical records payments to copy service vendors and providers. Medical Record Documentationįor additional information about medical record documentation, view our Medical Records Documentation webpage. Claims that are investigational in natureĬlinical information may also be required for claims that include services listed as contract exclusions under a member's contract, services which require precertification and services under review for potential fraud or abuse.
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